Reservations

  1. Credit card information (Credit card number, expiration date & Name of card holder) is mandatory to secure a reservation.
  2. A 20% NONREFUNDABLE deposit of the reservation total is required to secure your reservation. There is a 3.5% banking fee when paying with card. 
  3. Confirmation and an outline of your reservation will be sent via email shortly after credit card information has been received. Please email us within 24 hours to make any adjustments.
  4. Please review the reservation and cancellation policy carefully.
  5. The remaining balance of the reservation total is due upon check-in, you can pay with cash.
  6. Once FINAL payment has been made absolutely NO REFUNDS will be made.
  7. No changes can be made to the reservation upon check-in, which will decrease the reservation total. If we have availability, we would be more than delighted to upgrade or extend your reservation.
  8. We require 2 nights minimum booking.
  9. Anyone under the age of 18 years is to be accompanied by an adult.

Cancellation

  1. Securing your reservation with your deposit indicates that you accept the terms of our cancellation policy.
  2. Cancellation made less than 15 days from check-in will forfeit the deposit made.
  3. Failure to arrive for a reservation that is not cancelled will result in the next 50% of the reservation being charged to credit card.

Children & Extra Beds

  • All Children are welcome.
  • There is no capacity for extra beds in the room.
  • Additional fees are not calculated automatically in terms of the total cost and will have to be paid for separately during your stay.

Age Restriction

An adult must accompany guests under the age of 18 years.

Pets

Pets are not allowed.

Cards Accepted

Blue Wave Guest House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.